Privacy Policy

1Definitions

Inspired vLabs adheres to strict privacy guidelines with respect to all individuals who visit this Website, provide personal information to the company via this Website, or contacts us via the avenues on this Website. This statement details Inspired vLabs methods of collection, storage, and usage of information.

·“Visitor” or “you” means any individual or entity who visits Inspired vLabs’ Website, whether they are a customer or not.

·“Customer” means an individual who is a client of Inspired vLabs.

·“Data Controller” means a party or entity that determines the purposes and means of processing of Personal Information. A company functions as a Data Controller when it decides how such data is to be used and uses it accordingly.

·“Data Processor” means a party or entity that processes Personal Information on behalf of a Data Controller. With respect to Personal Information, processing includes collecting, recording, organizing, storing, adapting or altering, retrieving, consulting, using, disclosing by transmission, dissemination or otherwise making available, aligning or combining, blocking, erasing or destroying the information.

·“Personal Information” means any information or set of information that identifies or could be used by or on behalf of Inspired vLabs to identify an individual. Personal Information does not include information that is encoded or anonymized, or publicly available information that has not been combined with nonpublic Personal Information.

·“We”, “us” or “the company” refers to Inspired vLabs.

·“Website” means Inspired vLabs’ Website at www.inspiredvlabs.com.

2The Information we collect

  1. PERSONAL INFORMATION

Inspired vLabs collects Personal Information from Visitors and Customers via interactive tools and forms located on Inspired vLabs’ Website. Inspired vLabs’ interactive forms and tools include, but are not limited to, LivePerson Chat, Contact Us, and Build A Solution. Inspired vLabs does not collect, store, or use any Personal Information without an individual’s prior consent. Inspired vLabs only collects, stores, and uses Personal Information in accordance with this policy. Personal Information that may be collected by Inspired vLabs includes the following:

  • individual names;
  • company names;
  • reasons for contacting Inspired vLabs;
  • information regarding Visitors, Customers, and their companies;
  • addresses, phone numbers, facsimile numbers and email addresses;
  • product and service preferences;
  • service orders and maintenance requests;
  • billing and transaction information; and
  • other information relevant to conducting business with Inspired vLabs or becoming a customer of Inspired vLabs.

Personal Information is not collected from individuals unless they consent to provide such information to Inspired vLabs. However, if a Visitor arrives at Inspired vLabs’ Website via a search engine, referral tool or forum, certain Personal Information may be transmitted to Inspired vLabs by a third party. Inspired vLabs will use and store that information, if any is received, in accordance with this policy.

B.OTHER INFORMATION

Inspired vLabs also collects standard information from Visitors using automated tools. These automated tools collect information such as a Visitor’s browser type and language, Internet service provider, Internet protocol (IP) address, access dates and times, Web pages viewed, search information, and other similar statistics. The automated tools used by Inspired vLabs to collect this information include, without limitation, Web beacons, cookies, embedded Web links and other commonly used information-gathering tools.

  • A Web beacon is an invisible file located on a Web page that is used to track a visitor’s navigation of a Website. The Web beacon may communicate with your computer to determine, among other things, whether you have been to a page on Inspired vLabs’ Website before or viewed a particular online advertisement.
  • A cookie is a small data file saved on your computer by a Website that you visit. Inspired vLabs uses cookies to identify return visitors to its Website. You can set your browser to warn you before accepting cookies, and you can choose to refuse cookies by turning them off in your browser. You do not need to enable cookies in your browser to visit Inspired vLabs’ Website.
  • An embedded link is a link to a Web page that may be located in an email you receive from Inspired vLabs. If you click on an embedded link, Inspired vLabs may collect information about the interaction that follows, and this information could be connected to your identity. If you do not want Inspired vLabs to collect information about the links you click, you can opt to receive text-based emails or you can choose not to click links in an email from Inspired vLabs.

3External Links

Inspired vLabs’ Website includes links to external Websites. Among other things, these links may lead you to white papers, reference articles, agency or authority Websites, press releases, customer Websites, and the Websites of Logicworks’ preferred vendors. Logicworks does not transmit any Visitor information to these sites. Logicworks has no control or authority over the privacy policies of any third parties. Visitors should read the privacy policy of any externally linked websites for more information.

4Using The Information We Collect

The information we collect is used to provide services and products to Customers, process payments, diagnose problems with a Customer’s hosting environment, provide access to secure areas of this Website (i.e., Inspired vLabs), personalize a Visitor’s experience on this Website, configure marketing and outreach programs, compile anonymous statistics for the purpose of improving the Website, track the number of times advertisements and emails are viewed, correspond with potential new customers (subject to their consent), and update services on a periodic basis.

As a managed hosting, networking and security services provider, Inspired vLabs occasionally provides log monitoring services to Customers. These services involve monitoring a Customer’s data to ensure its integrity. This data is located in customer database and storage layers, and it may include Personal Information. Inspired vLabs does not use or have control over this information, and Inspired vLabs only stores logs that relate to its integrity but contain no Personal Information.  Inspired vLabs is not responsible for how Customers process or use data within their environments. 

5Disclosing The Information We Collect

Except as otherwise provided in this privacy statement, Personal Information is for internal use and will not be communicated to a third party. Notwithstanding the foregoing, Inspired vLabs may disclose Personal Information under the following circumstances:

·Inspired vLabs may transfer a Customer’s Personal Information to unaffiliated entities who provide products and services that complement those provided by Inspired vLabs. No Personal Information is disclosed to these entities without a Customer’s prior consent. When data is transferred to such entities, it is handled in accordance with the Onward Transfer section below.

·If Inspired vLabs, or substantially all of its assets are acquired, customer information will be one of the transferred assets.

·Inspired vLabs will also release Personal Information when we believe its release is appropriate to comply with the law; to enforce or apply Inspired vLabs’ acceptable use policy and other agreements; or to protect the rights, property, or safety of Inspired vLabs, our Customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

If Inspired vLabs otherwise desires to transfer information about you to third parties, you will first receive notice and the information will not be transferred without your prior consent. 

6Access, Inquires And Review

Inspired vLabs works will answer questions regarding the collection, storage and use of Personal Information that we collect from this Website. You may request that we correct, delete, or restrict the use of your information by contacting Inspired vLabs in writing via email at info@inspiredvlabs.com, or via U.S. mail or nationally recognized courier (i.e., FedEx or UPS) at:

Attn: Privacy Department
Inspired vLabs
9626 N 184th Lane
Phoenix, AZ  85355

7Minors

Inspired vLabs does not knowingly collect information from or about children under 13 years of age.

8Sensitive Information

Inspired vLabs does not collect Personal Information that reveals race, ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, views or activities, that concerns health or sex life, information about social security benefits, or information on criminal or administrative proceedings and sanctions other than in the context of pending proceedings.

9Inspired vLabs As A Data Processor

Inspired vLabs acts only as a Data Processor with respect to Personal Information that is collected, stored or used by its Customers. Inspired vLabs’ sole function is to provide the limited technical support needed to run Customers’ systems on Inspired vLabs’ servers for the benefit of those Customers. In accordance with the provisions of Safe Harbor’s FAQ 10 – Article 17 contracts, Inspired vLabs has entered into a contract with each one of its customers that defines its obligations with respect to Personal Information. Under the terms of each contract, Inspired vLabs is obligated to process the data only in accordance with instructions from each Customer and to provide an appropriate level of security for the data. Thus, Inspired vLabs is not required to apply the safe harbor principles to this information because the Data Controller in the European Union remains responsible for it vis-à-vis each respective individual in accordance with the relevant EU provisions (which may be more stringent than the equivalent Safe Harbor principles).

Since Inspired vLabs is a service provider acting as a Data Processor to its Customers (i.e., by providing network, security and hardware infrastructure), this Privacy Policy does not cover Customer transactions or obligations within their networks. Inspired vLabs does not have the authority to access or use the Personal Information in these systems. Customers are responsible for following all necessary legal, corporate and ethical guidelines within their environments and Inspired vLabs cannot be held responsible for how clients use information received over their networks or transmitted over Inspired vLabs’ network.

10Limitations

Inspired vLabs is not responsible for how our Customers handle Personal Information. This policy is limited by applicable legal, regulatory, ethical, or public interest consideration, and as expressly permitted or required by any applicable law, rule, or regulation. In addition, Logicworks reserves the right to disclose Personal Information reasonably related to the sale or disposition of all or part of its business.

11Changes

This Privacy Policy may be amended from time to time. All amendments will be consistent with the Safe Harbor principles. A notice will be posted on Inspired vLabs’ Website regarding any changes. You should check this Website frequently for changes to this Privacy Policy.